Frequently Asked Questions

Everything you need to know about our authentic Irish treats and merchandise.

How is the food packaged for shipping?

All our food products, including our world-famous Christmas cakes and pantry items, are vacuum-sealed and packed in temperature-controlled, shock-resistant containers to ensure they arrive in perfect condition.

Do you ship internationally?

Yes, we ship our authentic Temple Bar Pub products worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.

What is the shelf life of your whiskey cakes?

Our traditional whiskey cakes are preserved naturally with premium Irish whiskey and have a shelf life of up to 6 months if kept in a cool, dry place.

Can I track my order?

Once your order is dispatched, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery status.

What is your return policy for food items?

Due to health and safety regulations, we cannot accept returns on food products. However, if your order arrives damaged, please contact our support team within 48 hours for a replacement or refund.

Are your products suitable for people with allergies?

Detailed ingredient lists and allergen warnings (such as nuts, gluten, and dairy) are provided on each product page. Please review these carefully before completing your purchase.